Shipping within Australia is Via Australia Post and is not covered by insurance. Millinery/headwear items are boxed and bows/clips are sent in a posting satchel. Please supply your best daytime address for shipping as Australia Post may require a signature upon delivery.
Orders received on the weekends or public holidays will be processed the following business day.
Please allow up to 7 working days for delivery within Australia not including weekends or public holidays.
If you require your item to be insured and or shipped internationally please email firstname.lastname@example.org and we will be more than happy to make alternative arrangements.
All items are thoroughly inspected and packaged carefully to ensure they are in perfect condition upon being sent. In the unlikely event that your item is damaged during postage please contact us within 2 days of receiving your item. No returns or exchanges will be given if you simply change your mind.